knowledge base article
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How do I reset an FTP password?
Knowledge Base Article ID: 21
Times Viewed: 266
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Article Overview
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The following article describes how to reset an FTP password.
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Article Summary
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If you are unsure of your FTP password, follow the procedures below to reset it:
1) Log into Helm - If you cannot log in to here.
2) Click on 'Domains'
3) Select your domain from the list (There is normally only one domain in the list as most people only have one site) and click on it
4) Click on 'FTP Accounts'
5) Select the FTP account that you want to change the password of (The default account is yourdomain.com)
6) Type the new password in 'Password' and 'Confirm Password' boxes, and click on 'Save'
7) This change is made immediately and your new password is ready to use.
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 Knowledge Base Archive v1.0
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